Outage in Webroot

Webroot Management Consoles Degraded Performance

Minor
August 07, 2025 - Started about 3 hours ago
Official incident page

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Outage Details

Webroot Management Consoles are currently experiencing degraded performance resulting in longer than usual load times post-login. In some cases, users may experience internal server or timeout errors after login when navigating through the different pages within the console. We are actively investigating this situation and working towards a solution.
Latest Updates ( sorted recent to last )
IDENTIFIED about 1 hour ago - at 08/07/2025 06:20PM

Webroot Management Consoles are currently experiencing degraded performance resulting in longer than usual load times post-login. In some cases, users may experience internal server or timeout errors after login when navigating through the different pages within the console. We have identified the issue. The necessary teams have been assembled, and work is underway to provide a solution. We appreciate your patience.

INVESTIGATING about 3 hours ago - at 08/07/2025 04:47PM

Webroot Management Consoles are currently experiencing degraded performance resulting in longer than usual load times post-login. In some cases, users may experience internal server or timeout errors after login when navigating through the different pages within the console. We are actively investigating this situation and working towards a solution.

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