Outage in Webroot

Zix Hosted Exchange Mailbox Mail Delivery Issues

Resolved Major
December 17, 2025 - Started 16 days ago - Lasted 1 day
Official incident page

Incident Report

Zix Hosted Exchange Mailbox is currently experiencing an issue with mail delivery. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3838764

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 12/18/2025 02:06PM

Zix Hosted Exchange Mailbox experienced an issue with mail delivery. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3838764

MONITORING 15 days ago - at 12/17/2025 05:39PM

We are continuing to monitor for any further issues.

MONITORING 15 days ago - at 12/17/2025 05:38PM

Zix Hosted Exchange Mailbox experienced an issue with mail delivery. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3838764

INVESTIGATING 16 days ago - at 12/17/2025 04:24PM

Zix Hosted Exchange Mailbox is currently experiencing an issue with mail delivery. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3838764

INVESTIGATING 16 days ago - at 12/17/2025 11:53AM

Zix Hosted Exchange Mailbox is currently experiencing an issue with mail delivery. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3838764

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