Outage in Webroot
Zix - Customer Portal inaccessible
Resolved MinorIncident Report
Summary AI Generated
The Zix Customer Portal became inaccessible, preventing users from accessing the service. The issue was identified and resolved within 8 minutes, with full access restored to the Customer Portal.
We have identified and working on restoring access to our Customer Portal. We apologize for this inconvenience.
IM tracking #: IM3875401
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/23/2026 09:34PM
We have restored access to the Customer Portal. We apologize for this brief outage.
IDENTIFIED
about 2 months ago - at 02/23/2026 09:28PM
We have identified and working on restoring access to our Customer Portal. We apologize for this inconvenience.
IM tracking #: IM3875401
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