Outage in Webroot
Zix - Customer Portal access issue for UK customers
Minor
March 01, 2026 - Started about 22 hours ago
Official incident page
Official incident page
Incident Report
We have identified an issue that is affecting our UK customer base that cannot access their Email Threat Protection logs or quarantine. We are working to resolve this issue as soon as possible.
Incident #: IM3879529
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 15 hours ago - at 03/01/2026 10:04PM
We are continuing to work on resolving this issue with our network teams. Inbound mail flow is unaffected during this time.
Incident #: IM3879529
IDENTIFIED
about 22 hours ago - at 03/01/2026 02:35PM
We have identified an issue that is affecting our UK customer base that cannot access their Email Threat Protection logs or quarantine. We are working to resolve this issue as soon as possible.
Incident #: IM3879529
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