Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in Webroot

Zix Encryption Services - ZixPortal Administrator Console Unavailable

Resolved Major
March 05, 2026 - Started 4 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Zix Encryption Services experienced a major outage affecting the ZixPortal Administrator Console, preventing administrators from configuring their portals. The issue lasted 2.9 hours before being fully resolved by the technical teams.

Zix Encryption Services - ZixPortal is currently experiencing an issue with the Administrator Console. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3881913

Need to monitor Webroot outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 03/05/2026 05:54PM

Zix Encryption Services - ZixPortal experienced an issue with the Administrator Console. Administrators were unable to configure their portal. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3881913

INVESTIGATING 4 days ago - at 03/05/2026 05:16PM

Zix Encryption Services - ZixPortal is currently experiencing an issue with the Administrator Console. Administrators are unable to configure their portal.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3881913

INVESTIGATING 4 days ago - at 03/05/2026 04:17PM

Zix Encryption Services - ZixPortal is currently experiencing an issue with the Administrator Console. Administrators are unable to configure their portal.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3881913

INVESTIGATING 4 days ago - at 03/05/2026 02:59PM

Zix Encryption Services - ZixPortal is currently experiencing an issue with the Administrator Console. Teams are currently assembled and working to resolve the issue.

We appreciate your patience.

Tracking Number: IM3881913

Latest Webroot outages

Customer Portal LDAP import user - 6 days ago
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) Tab loading slow - 6 days ago
Core Archive UAE (ME) is currently experiencing degradation of service. - 7 days ago
Core Archive India was experiencing service degradation - 8 days ago
Zix - Customer Portal access issue for UK customers - 8 days ago

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook