Outage in Websolr
Cluster Metrics Unavailable
Resolved MinorIncident Report
The issue has been identified and a fix is being implemented.
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Latest Updates ( sorted recent to last )
RESOLVED
over 5 years ago - at 05/26/2020 09:00PM
This incident has been resolved.
MONITORING
over 5 years ago - at 05/26/2020 08:42PM
We are still working on a resolution, but most indices metrics have been completely restored and are up to date. About 12% of indices are still backfilling historical metrics since the start of the incident. A small number of customers will have a small gap in their metrics data.
MONITORING
over 5 years ago - at 05/26/2020 06:12PM
We have deployed an initial fix and have some data for affected indices currently backfilling.
MONITORING
over 5 years ago - at 05/26/2020 03:42PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 5 years ago - at 05/26/2020 02:49PM
We are continuing to work on a fix for this issue.
IDENTIFIED
over 5 years ago - at 05/26/2020 02:48PM
The issue has been identified and a fix is being implemented.
Latest Websolr outages
Heroku Websolr add-on users experiencing provisioning failures - over 2 years ago
Elevated HTTP 502 Errors in the EU-West Region - over 4 years ago
Elevated errors in the US-East region - over 6 years ago
Elevated 500-level errors in the US-East region - over 6 years ago
Elevated latency detected in US-East - over 6 years ago
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