Outage in Websolr

Elevated 500-level errors in the US-East region

Resolved Minor
March 07, 2019 - Started over 6 years ago - Lasted about 3 years
Official incident page

Incident Report

We have identified an issue affecting performance for small percentage of users with indices in US-East-1. We are working to resolve.

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Latest Updates ( sorted recent to last )
RESOLVED over 6 years ago - at 03/07/2019 03:44PM

This incident has been resolved.

MONITORING over 6 years ago - at 03/07/2019 03:17PM

Impacted users should be seeing traffic and performance return to normal.

IDENTIFIED over 6 years ago - at 03/07/2019 02:36PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 6 years ago - at 03/07/2019 02:36PM

We have identified an issue affecting performance for small percentage of users with indices in US-East-1. We are working to resolve.

Latest Websolr outages

Heroku Websolr add-on users experiencing provisioning failures - over 2 years ago
Elevated HTTP 502 Errors in the EU-West Region - over 4 years ago
Cluster Metrics Unavailable - over 5 years ago
Elevated errors in the US-East region - over 6 years ago
Elevated latency detected in US-East - over 6 years ago

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