Outage in WeGift

Decathlon IT orders are failing

Resolved Minor
December 06, 2024 - Started 7 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 12/06/2024 11:07AM

This incident has been resolved.

INVESTIGATING 7 months ago - at 12/06/2024 11:05AM

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 7 months ago - at 12/06/2024 11:05AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 7 months ago - at 12/06/2024 11:00AM

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 7 months ago - at 12/06/2024 10:59AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 7 months ago - at 12/06/2024 10:55AM

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 7 months ago - at 12/06/2024 10:54AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 7 months ago - at 12/06/2024 10:50AM

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 7 months ago - at 12/06/2024 10:49AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 7 months ago - at 12/06/2024 10:45AM

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 7 months ago - at 12/06/2024 10:44AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 7 months ago - at 12/06/2024 10:40AM

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 7 months ago - at 12/06/2024 10:39AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 7 months ago - at 12/06/2024 10:35AM

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 7 months ago - at 12/06/2024 10:34AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 7 months ago - at 12/06/2024 10:25AM

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 7 months ago - at 12/06/2024 10:24AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 7 months ago - at 12/06/2024 10:20AM

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 7 months ago - at 12/06/2024 10:19AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 7 months ago - at 12/06/2024 10:15AM

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 7 months ago - at 12/06/2024 10:14AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 7 months ago - at 12/06/2024 10:11AM

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 7 months ago - at 12/06/2024 10:10AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 7 months ago - at 12/06/2024 10:05AM

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 7 months ago - at 12/06/2024 10:04AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 7 months ago - at 12/06/2024 10:00AM

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING 7 months ago - at 12/06/2024 10:00AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 7 months ago - at 12/06/2024 09:56AM

We are currently investigating an issue causing some orders of Decathlon IT (DECA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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