Outage in WeGift

MANGO IT orders are failing

Resolved Minor
April 23, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/23/2025 03:35PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 04/23/2025 12:46PM

We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

MONITORING about 1 month ago - at 04/23/2025 12:46PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 1 month ago - at 04/23/2025 12:40PM

We are currently investigating an issue causing some orders of MANGO IT (MANGO-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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