Outage in Welkin Health

Mailgun Incident - Sending Issues

Resolved Minor

May 27, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Customers, We have received an alert from Mailgun regarding an incident on their platform. This incident affects the following services on the Mailgun platform: Email Services (API, SMTP, Outbound Delivery, Inbound email processing, Events & Logs, Stats and Analytics), Customer Tools (Control Panel), and Deliverability Services (Email Validation, Inbox Placement). For more details, please visit: https://status.mailgun.com/incidents/8bn2px3nyfy4 Mailgun has applied a fix and is currently monitoring the situation. We will update you once the issue is fully resolved. We appreciate your patience as we work through this with our partner. Thank you, The Welkin Team

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 05/27/2024 06:35PM

Dear Customers,

We are pleased to inform you that Mailgun has fully resolved the incident.

For more details, please visit: https://status.mailgun.com/incidents/8bn2px3nyfy4

Thank you,
The Welkin Team

MONITORING over 1 year ago - at 05/27/2024 03:42PM

Dear Customers,

We have received an alert from Mailgun regarding an incident on their platform.

This incident affects the following services on the Mailgun platform: Email Services (API, SMTP, Outbound Delivery, Inbound email processing, Events & Logs, Stats and Analytics), Customer Tools (Control Panel), and Deliverability Services (Email Validation, Inbox Placement).

For more details, please visit: https://status.mailgun.com/incidents/8bn2px3nyfy4

Mailgun has applied a fix and is currently monitoring the situation. We will update you once the issue is fully resolved.

We appreciate your patience as we work through this with our partner.

Thank you,
The Welkin Team

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