Outage in WellSky

Care Management Issue

Resolved Minor

January 23, 2025 - Started over 1 year ago - Lasted 13 minutes
Official incident page

Incident Report

WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes

Components affected

WellSky CarePort Care Management WellSky CarePort Referral Management WellSky CarePort Transition

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 01/23/2025 09:03PM

WellSky investigated an error causing a delay in referrals being sent in real time. This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

INVESTIGATING over 1 year ago - at 01/23/2025 08:53PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 01/23/2025 08:52PM

WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes

Latest WellSky outages

Connect - about 1 month ago

CP Connect Performance Degradation - about 2 months ago

Care Management/Referral Management Incomplete Functionality - about 2 months ago

Discharge and Intake Performance Degradation - 2 months ago

Connect Issue issue - 2 months ago

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