WellSky experienced degraded system performance affecting CarePort Discharge and CarePort Intake components, causing clients to have trouble logging into accounts or loading pages. The performance issues lasted approximately 1.6 hours before being resolved. WellSky investigated and fixed the underlying issue, then monitored the system for an additional hour to ensure stability.
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
WellSky has resolved the issue causing degraded system performance.
We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.
WellSky is investigating an issue causing degraded system performance and clients may have trouble logging into accounts or loading pages.
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