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Outage in WellSky

CP Connect Performance Degradation

Resolved Minor
March 11, 2026 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

WellSky's CarePort Connect experienced degraded system performance for 3.1 hours, causing clients to have trouble logging into accounts and loading pages. The issue was resolved after investigation and monitoring, with the system returning to normal operation.

WellSky is investigating an issue causing degraded system performance and clients may have trouble logging into accounts or loading pages. Next Update - within 30 minutes
Components affected
WellSky CarePort Connect

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 03/11/2026 04:04PM

This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

MONITORING 3 days ago - at 03/11/2026 02:36PM

WellSky has resolved the issue causing degraded system performance.

We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.

MONITORING 3 days ago - at 03/11/2026 01:24PM

WellSky has resolved the issue causing degraded system performance.

We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.

INVESTIGATING 3 days ago - at 03/11/2026 12:58PM

WellSky is investigating an issue causing degraded system performance and clients may have trouble logging into accounts or loading pages.

Next Update - within 30 minutes

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