Outage in WellSky
Connect issue
Resolved MinorIncident Report
Summary AI Generated
WellSky Connect experienced an issue causing delays in processing new events for approximately 1.4 hours. The problem was identified and resolved, though the system required an additional 1.5 hours to process the backlog of delayed events. Users experiencing continued issues were advised to contact support.
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes
Next Update - Posted to the Status Page within 30 minutes
Components affected
WellSky CarePort ConnectTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 05/05/2026 05:55PM
The issue has been resolved. The system is currently processing a backlog, which is anticipated to take approximately 1.5 hours.
If you continue to encounter related issues, please contact our support team.
IDENTIFIED
14 days ago - at 05/05/2026 05:39PM
WellSky has identified the issue causing potential delays on new events.
Next Update - within 60 minutes
INVESTIGATING
15 days ago - at 05/05/2026 04:46PM
WellSky Connect is experiencing potential delays on new events.
Next Update - within 60 minutes
INVESTIGATING
15 days ago - at 05/05/2026 04:30PM
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes
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