Outage in WellSky
Discharge issue
Resolved MinorIncident Report
Summary AI Generated
WellSky's CarePort Discharge service experienced an 11.7-hour outage where some patients were not appearing in the solution. The issue was identified and resolved, with WellSky confirming that new patients were not impacted once the root cause was found, and all missing patients were eventually restored to the system.
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes
Next Update - Posted to the Status Page within 30 minutes
Components affected
WellSky CarePort DischargeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 06/02/2026 02:17AM
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
IDENTIFIED
8 days ago - at 06/01/2026 08:26PM
WellSky has identified the issue causing some patients to not appear in the solution, this should not impact any new patients going forward. WellSky continues to work to restore the missing patients in the solution. We thank you for your patience as we continue to work towards a resolution.
Next Update - 6/2 @ 12 PM CT
IDENTIFIED
8 days ago - at 06/01/2026 06:19PM
WellSky has identified the issue causing some patients to not appear in the solution. We thank you for your patience as we continue to work towards a resolution.
Next Update - within 60 minutes
IDENTIFIED
8 days ago - at 06/01/2026 05:44PM
WellSky has identified the issue causing some patients to not appear in the solution. We thank you for your patience as we continue to work towards a resolution.
Next Update - within 60 minutes
IDENTIFIED
8 days ago - at 06/01/2026 04:46PM
WellSky has identified the issue causing some patients to not appear in the solution.
Next Update - within 60 minutes
INVESTIGATING
8 days ago - at 06/01/2026 03:46PM
WellSky is investigating an issue causing some patients to not appear in the solution.
Next Update - within 60 minutes
INVESTIGATING
8 days ago - at 06/01/2026 03:13PM
WellSky is investigating an issue causing some patients to not appear in the solution.
Next Update - within 30 minutes
INVESTIGATING
9 days ago - at 06/01/2026 02:47PM
WellSky is investigating an issue causing some patients to not appear in the solution.
Next Update - within 30 minutes
INVESTIGATING
9 days ago - at 06/01/2026 02:39PM
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes
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