Outage in WellSky
CarePort Referral Intake, Discharge, and Intake issue
Resolved MinorIncident Report
Summary AI Generated
WellSky experienced a 46.5-hour issue affecting CarePort Referral Intake and Discharge systems, causing new and existing referrals to display missing updates or static data. The company systematically identified and corrected the impacted referrals over the course of nearly two days. The issue was fully resolved on June 4th, 2026, with all affected referrals restored to proper functionality.
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes
Next Update - Posted to the Status Page within 30 minutes
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 06/04/2026 04:15PM
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
IDENTIFIED
6 days ago - at 06/03/2026 09:13PM
WellSky has corrected many of the impacted referrals, and is continuing to validate that all impacted referrals are identified and corrected.
Thank you for you patience while we are continuing to work towards resolving this issue.
Next Update - 6/4/2026 @ 12 PM CT
IDENTIFIED
6 days ago - at 06/03/2026 02:50PM
WellSky has corrected many of the impacted referrals and continues to work on identifying and correcting any additional referrals that are impacted.
Thank you for you patience while we are continuing to work towards resolving this issue.
Next Update - 5 PM CT
IDENTIFIED
7 days ago - at 06/02/2026 09:52PM
WellSky continues to work on the resolution for an issue impacting new and existing referrals causing some to have missing updates or static data.
Thank you for you patience while we are continuing to work towards resolving this issue.
Next Update - 6/3 @ 9:00 AM CT
IDENTIFIED
7 days ago - at 06/02/2026 08:30PM
WellSky continues to work on the resolution for an issue impacting new and existing referrals causing some to have missing updates or static data.
Thank you for you patience while we are continuing to work towards resolving this issue.
Next Update - 5:00 PM CT
IDENTIFIED
7 days ago - at 06/02/2026 07:36PM
WellSky has identified an issue impacting new and existing referrals causing some to have missing updates or static data.
Thank you for you patience while we are continuing to work towards resolving this issue.
Next Update - 3:30 PM CT
IDENTIFIED
7 days ago - at 06/02/2026 05:59PM
WellSky has identified an issue impacting new and existing referrals causing some to have missing updates or static data.
Next Update - 2:30 PM CT
INVESTIGATING
7 days ago - at 06/02/2026 05:46PM
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes
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