Outage in WellSky
Referral Management issue
Resolved MinorIncident Report
Summary AI Generated
**WellSky CarePort Referral Management** experienced degraded system performance for approximately 5.2 hours on July 15, 2026, causing issues with document loading and combining. The incident was resolved after WellSky identified and addressed the underlying cause, followed by a 60-minute monitoring period to confirm stability.
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes
Next Update - Posted to the Status Page within 30 minutes
Components affected
WellSky CarePort Referral ManagementTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/15/2026 10:01PM
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
MONITORING
3 days ago - at 07/15/2026 06:14PM
WellSky has resolved the issue causing degraded system performance and clients may experience issues with document loading and combining.
We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.
INVESTIGATING
3 days ago - at 07/15/2026 05:34PM
WellSky continues to investigate an issue causing degraded system performance and clients may experience issues with document loading and combining.
Next Update - within 30 minutes
INVESTIGATING
3 days ago - at 07/15/2026 05:05PM
WellSky is investigating an issue causing degraded system performance and clients may experience issues with document loading and combining.
Next Update - within 30 minutes
INVESTIGATING
3 days ago - at 07/15/2026 04:56PM
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes
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