Outage in WellSky
Care Management issue
Resolved MinorIncident Report
Summary AI Generated
**WellSky CarePort Care Management** experienced delays in interface messaging for some clients on August 13, 2026, lasting approximately 3.1 hours. The issue was investigated and resolved, with a monitoring period confirming stability before full resolution was declared. No further action is required unless clients continue to experience problems, in which case they should contact WellSky Support.
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes
Next Update - Posted to the Status Page within 30 minutes
Components affected
WellSky CarePort Care ManagementTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 08/13/2026 09:55PM
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
MONITORING
8 days ago - at 08/13/2026 08:54PM
WellSky has resolved the issue where some clients were experiencing delays in interface messaging.
We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.
INVESTIGATING
8 days ago - at 08/13/2026 08:23PM
WellSky is investigating an issue where some clients may be experiencing delays in interface messaging. We are continuing to work towards a complete resolution.
Next Update - within 60 minutes
INVESTIGATING
8 days ago - at 08/13/2026 07:28PM
WellSky is investigating an issue where some clients may be experiencing delays in interface messaging. We are continuing to work towards a complete resolution.
Next Update - within 60 minutes
INVESTIGATING
8 days ago - at 08/13/2026 07:02PM
WellSky is investigating an issue where some clients may be experiencing delays in interface messaging.
Next Update - within 30 minutes
INVESTIGATING
8 days ago - at 08/13/2026 06:49PM
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes
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