Outage in WellSky
Care Management issue
Resolved MinorIncident Report
Summary AI Generated
A minor incident affecting WellSky's CarePort Care Management platform prevented some clients from reaching FaxAttach fax numbers. The issue lasted approximately 1.8 hours before WellSky restored fax connectivity and confirmed full resolution after a 60-minute monitoring period.
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes
Next Update - Posted to the Status Page within 30 minutes
Components affected
WellSky CarePort Care ManagementTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 08/25/2026 09:06PM
This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.
MONITORING
5 days ago - at 08/25/2026 08:03PM
WellSky has resolved the issue causing clients to be unable to reach our FaxAttach fax numbers.
We will continue to monitor closely over the next 60 minutes. If you are still experiencing the issue, please reach out to support.
INVESTIGATING
5 days ago - at 08/25/2026 07:53PM
WellSky is investigating an issue where some clients are not able to reach our FaxAttach fax numbers.
Next Update - within 30 minutes
INVESTIGATING
5 days ago - at 08/25/2026 07:23PM
WellSky is investigating an issue where some clients are not able to reach our FaxAttach fax numbers.
Next Update - within 30 minutes
INVESTIGATING
5 days ago - at 08/25/2026 07:19PM
WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.
Next Update - Posted to the Status Page within 30 minutes
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