Outage in Whereby

Delays in room insights data refresh

Resolved Minor
March 01, 2023 - Started over 2 years ago - Lasted 14 days

Incident Report

We've identified an issue with the process that updates the room insights and session insights accessible from the dashboard and GET endpoints. We're actively working on a fix, but you can expect delays in the datas availability. Data found in the insights overview section of the dashboard is unaffected.
Components affected
Whereby Embedded API Whereby Admin dashboard

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Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 03/01/2023 01:41PM

We've identified an issue with the process that updates the room insights and session insights accessible from the dashboard and GET endpoints. We're actively working on a fix, but you can expect delays in the datas availability.

Data found in the insights overview section of the dashboard is unaffected.

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