Outage in Whereby

Delays in insight data availability

Resolved Minor
May 18, 2023 - Started over 2 years ago - Lasted 5 days

Incident Report

We're aware of an issue with delays in insights data updating via the dashboard and endpoint. The root cause has been identified and a temporary fix in place. There will be delays in data refreshing until a permanent fix is in place.
Components affected
Whereby Embedded API Whereby Admin dashboard

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Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 05/18/2023 12:28PM

We're aware of an issue with delays in insights data updating via the dashboard and endpoint. The root cause has been identified and a temporary fix in place. There will be delays in data refreshing until a permanent fix is in place.

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