Outage in Whereby
Some users are experiencing longer than expected connection times
Resolved Minor
June 13, 2023 - Started almost 3 years ago
- Lasted about 22 hours
Incident Report
We implemented a fix and are currently monitoring the result. Based on early results connection times and recording/streaming events should be working as expected.
UPDATE: We will continue monitoring until Wednesday 14 June 2023, but all systems should be operational and working as expected.
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Latest Updates ( sorted recent to last )
MONITORING
almost 3 years ago - at 06/13/2023 06:10PM
We implemented a fix and are currently monitoring the result. Based on early results connection times and recording/streaming events should be working as expected.
UPDATE: We will continue monitoring until Wednesday 14 June 2023, but all systems should be operational and working as expected.
INVESTIGATING
almost 3 years ago - at 06/13/2023 04:18PM
We are currently investigating longer connection times and failed join events to rooms. Cloud recording and live-streaming may also fail to start or take longer to start.
Latest Whereby outages
Customer Insights Dashboard – Stale Data - about 1 month ago
Service Disruption: Recordings, Captions, and Transcriptions - 2 months ago
Transcriptions might fail to save - 6 months ago
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