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Outage in White Label Communications

HTTPS Fax server Degraded Performance.

Resolved Maintenance
January 17, 2023 - Started about 3 years ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating an issue related to the fax server resulting in degraded performance.
Components affected
White Label Communications Fax

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 01/18/2023 05:52PM

This incident has been resolved.

MONITORING about 3 years ago - at 01/18/2023 05:14AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 years ago - at 01/17/2023 06:43PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 3 years ago - at 01/17/2023 05:00PM

We are currently investigating an issue related to the fax server resulting in degraded performance.

Latest White Label Communications outages

Atlas Portal Degradation - about 1 month ago
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Outbound call failures - 6 months ago
Account creation failures - 7 months ago

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