Outage in White Label Communications

HTTPS Fax server Degraded Performance.

Resolved Minor
April 25, 2023 - Started about 2 years ago - Lasted 2 days
Official incident page

Need to monitor White Label Communications outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including White Label Communications, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating issues with Hybrid fax to email/ATA account. This is currently affecting outbound sending via emails from hybrid accounts.
Components affected
White Label Communications Fax
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 04/27/2023 11:33PM

This incident has been resolved.

MONITORING about 2 years ago - at 04/27/2023 08:01PM

A fix has been implemented. If you are having continued issues with outgoing email to fax, please contact support.

IDENTIFIED about 2 years ago - at 04/26/2023 03:28PM

We are continuing to work to correct the issue.
If you are having an issue with outbound email to fax, Please contact support@whitelabelcomm.com
The support team has a workaround to correct this issue at this time.

IDENTIFIED about 2 years ago - at 04/26/2023 03:46AM

We are continuing to work to correct the issue.
If you have having an issue with outbound email to fax, Please contact support@whitelabelcomm.com

IDENTIFIED about 2 years ago - at 04/25/2023 06:05PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 04/25/2023 02:59PM

We are currently investigating issues with Hybrid fax to email/ATA account.
This is currently affecting outbound sending via emails from hybrid accounts.

Latest White Label Communications outages

Atlas reseller portal access - 5 days ago
CNAM Deliver 520 Error - 2 months ago
Boomea Application Connectivity - 3 months ago
CNAM Deliver 520 Error - 5 months ago
Issue using voicemail access, *97 - 7 months ago

All Your Service Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook