Outage in White Label Communications
Grand Rapids based registration and calling issues
Resolved MinorIncident Report
We are currently investigating an issue with calling and registration related to accounts homed in the Grand Rapids Data-center.
Components affected
White Label Communications Central White Label Communications Registration White Label Communications Outbound Calling White Label Communications Inbound CallingNeed to monitor White Label Communications outages?
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 06/04/2025 05:05PM
This incident has been resolved.
MONITORING
5 months ago - at 06/04/2025 03:41PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 months ago - at 06/04/2025 03:22PM
We have identified an issue with one of our Upstream providers, Lumen. We will be steering traffic around this upstream link while we work with the provider and resolve the issue.
INVESTIGATING
5 months ago - at 06/04/2025 03:06PM
We are currently investigating an issue with calling and registration related to accounts homed in the Grand Rapids Data-center.
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