Outage in White Label Communications
Outbound call failures
Resolved Minor
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Outage Details
We are currently investigating an incident with outbound call failures.
Components affected
White Label Communications Inbound Calling White Label Communications Outbound CallingLatest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 08/18/2025 09:01PM
This incident has been resolved.
MONITORING
about 2 months ago - at 08/18/2025 06:27PM
A fix has been implimented and we are monitoring for continued stability.
IDENTIFIED
about 2 months ago - at 08/18/2025 03:59PM
The issue has been identified. Call processing is currently stable.
INVESTIGATING
about 2 months ago - at 08/18/2025 03:23PM
We are seeing some intermittent inbound issues as well with routing, The team is continuing to investigate.
INVESTIGATING
about 2 months ago - at 08/18/2025 02:51PM
We are currently investigating an incident with outbound call failures.
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