Outage in WiscNet

[INC0528149] [Fall Creek SD] [Internet issues]

Resolved Major
December 18, 2024 - Started about 1 month ago - Lasted 13 days
Official incident page

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Outage Details

The WiscNet NOC has not found any other alarms or issues that would indicate a large scale outage impacting the Fall Creek School District connection. We see that this service is member managed; please engage your provider for investigation into the connection. Please contact the WiscNet NOC if you have any further questions. 608-442-6761 option 1 noc@wiscnet.net
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/31/2024 10:00PM

The WiscNet NOC has not found any other alarms or issues that would indicate a large scale outage impacting the Fall Creek School District connection. We see that this service is member managed. If you continue to have issues please engage your provider for investigation into the connection. The WiscNet NOC will resolve our ticket in 24 hours if we receive no additional feedback your team. Let us know if you have any further issues. Thank you.

MONITORING about 1 month ago - at 12/30/2024 09:55PM

The WiscNet NOC has not found any other alarms or issues that would indicate a large scale outage impacting the Fall Creek School District connection. We see that this service is member managed. If you continue to have issues please engage your provider for investigation into the connection. The WiscNet NOC will resolve our ticket in 24 hours if we receive no additional feedback your team. Let us know if you have any further issues. Thank you.

MONITORING about 1 month ago - at 12/30/2024 03:32PM

The WiscNet NOC has not found any other alarms or issues that would indicate a large scale outage impacting the Fall Creek School District connection. We see that this service is member managed; please engage your provider for investigation into the connection or advise if the issue has been resolved.

MONITORING about 1 month ago - at 12/27/2024 09:38PM

The WiscNet NOC has not found any issues in our network that would cause any service interruptions for the Fall Creek School District. If you are still experiencing problems with your service, please engage your internet service provider for investigation as your site is member-managed. The NOC will follow up after the weekend but will resolve our ticket if no further updates are received.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

MONITORING about 1 month ago - at 12/19/2024 09:08AM

The WiscNet NOC has not found any other alarms or issues that would indicate a large scale outage impacting the Fall Creek School District connection. We see that this service is member managed; please engage your provider for investigation into the connection.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net

MONITORING about 1 month ago - at 12/19/2024 08:56AM

The WiscNet NOC has not found any other alarms or issues that would indicate a large scale outage impacting the Fall Creek School District connection. We see that this service is member managed; please engage your provider for investigation into the connection.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net

MONITORING about 1 month ago - at 12/19/2024 07:06AM

The WiscNet NOC has not found any other alarms or issues that would indicate a large scale outage impacting the Fall Creek School District connection. We see that this service is member managed; please engage your provider for investigation into the connection.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net

MONITORING about 1 month ago - at 12/19/2024 02:57AM

The WiscNet NOC has not found any other alarms or issues that would indicate a large scale outage impacting the Fall Creek School District connection. We see that this service is member managed; please engage your provider for investigation into the connection.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net

INVESTIGATING about 1 month ago - at 12/18/2024 11:27PM

The WiscNet NOC has not found any other alarms or issues that would indicate a large scale outage impacting the Fall Creek School District connection. We see that this service is member managed; please engage your provider for investigation into the connection.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net

INVESTIGATING about 1 month ago - at 12/18/2024 09:39PM

The WiscNet NOC has not found any other alarms or issues that would indicate a large scale outage impacting the Fall Creek School District connection. We see that this service is member managed; please engage your provider for investigation into the connection.

Please contact the WiscNet NOC if you have any further questions.

INVESTIGATING about 1 month ago - at 12/18/2024 09:18PM

Greetings,

Our technicians are currently investigating the issue and you will receive an update shortly with further information. Thank you

INVESTIGATING about 1 month ago - at 12/18/2024 06:30PM

he WiscNet NOC has not found any other alarms or issues that would indicate a large scale outage impacting the Fall Creek School District connection. We see that this service is member managed; please engage your provider for investigation into the connection.

Please contact the WiscNet NOC if you have any further questions.

INVESTIGATING about 1 month ago - at 12/18/2024 04:37PM

The WiscNet NOC has not found any other alarms or issues that would indicate a large scale outage impacting the Fall Creek School District connection. We see that this service is member managed; please engage your provider for investigation into the connection.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net

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