Outage in WiscNet

[INC0528588] [Slinger School District] [Site down]

Resolved Major
December 19, 2024 - Started 2 days ago - Lasted 1 day
Official incident page

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Outage Details

The WiscNet NOC has engaged our partner provider for investigation into the outage affecting the Slinger School District. We apologize for the inconvenience experienced. The provider will be dispatching a technician for further investigation and will likely be contacting the district office. We will continue to follow up with them and will provide any additional updates here. Please contact the WiscNet NOC if you have any further questions. 608-442-6761 option 1
Components affected
WiscNet Slinger School District
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 12/20/2024 07:00PM

Greetings,

We have seen the equipment at Slinger School District restore as of 10:07 AM CST this morning and will be resolving our ticket. Please reach back out if you continue to experience any further issues.

Thank you,.

MONITORING 2 days ago - at 12/19/2024 06:19PM

Greetings,

We have seen the equipment at Slinger School District restore as of 10:07 AM CST this morning and will be resolving our ticket. Please reach back out if you continue to experience any further issues.

Thank you,.

INVESTIGATING 2 days ago - at 12/19/2024 03:55PM

Our partner provider advises that a dispatch to the site has been put on hold as they have discovered an issue further upstream in the network. At this time there is no estimated time for service restoration, but engineers are actively investigating the issue. We will continue to provide new updates as soon as they are available. Thank you.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

INVESTIGATING 2 days ago - at 12/19/2024 03:40PM

The WiscNet NOC has engaged our partner provider for investigation into the outage affecting the Slinger School District. We apologize for the inconvenience experienced. The provider will be dispatching a technician for further investigation and will likely be contacting the district office. We will continue to follow up with them and will provide any additional updates here.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

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