Outage in WiscNet

Port Edwards School District site down | INC0530816

Resolved Major
December 27, 2024 - Started 6 days ago - Lasted 1 day
Official incident page

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Outage Details

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible. Please contact the WiscNet NOC if you have any further questions. 608-442-6761 option 1 noc@wiscnet.net
Components affected
WiscNet Port Edwards School District
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 12/28/2024 07:00PM

The WiscNet NOC sees our alarms clear with the member device up and reachable. We have received confirmation from the member site that services have been restored. We are resolving our ticket on this matter and will monitor for 24 hours before the ticket is closed.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

MONITORING 6 days ago - at 12/27/2024 06:41PM

The WiscNet NOC sees our alarms clear with the member device up and reachable. We have received confirmation from the member site that services have been restored. We are resolving our ticket on this matter and will monitor for 24 hours before the ticket is closed.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

INVESTIGATING 6 days ago - at 12/27/2024 06:02PM

We see both devices are now up and reachable. Please confirm if you are seeing services restored as well.

INVESTIGATING 6 days ago - at 12/27/2024 04:46PM

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

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