Outage in WiscNet

[INC0547531] [Wisconsin Lutheran College] [Site Down]

Resolved Major
February 07, 2025 - Started 26 days ago - Lasted 1 day
Official incident page

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Outage Details

We are seeing the Wiscnet Equipment at your location as unreachable, indicating a potential service issue. Please verify that all power and equipment onsite is functioning, or let us know if this is due to any maintenance work on your end. Please feel free to contact our NOC if you have any questions. 608-442-6761, option 1 noc_incidents@wiscnet.net
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 02/08/2025 05:00PM

We have observed the power restore for the member device and all alarms have cleared. We are resolving our ticket on this matter and will monitor for 24 hours before the ticket is closed. If you experience any further issues please let us know. Thank you.

MONITORING 25 days ago - at 02/07/2025 04:54PM

We have observed the power restore for the member device and all alarms have cleared. We are resolving our ticket on this matter and will monitor for 24 hours before the ticket is closed. If you experience any further issues please let us know. Thank you.

INVESTIGATING 25 days ago - at 02/07/2025 03:59PM

Greetings,

The NOC received an update advising that the site is affected by a power outage at this time. If you are still having an Internet outage once power has been restored, please respond and let us know.

Thank you,

INVESTIGATING 25 days ago - at 02/07/2025 02:46PM

Please reach out to the NOC once power has been restored so we can confirm all devices have restored.

INVESTIGATING 25 days ago - at 02/07/2025 02:39PM

Hello,

We are seeing the Wiscnet Equipment at your location as unreachable, indicating a potential service issue. Please verify power and equipment on site and report back to us for further investigation if issue persists.

If you have any questions, please let us know.

WiscNet NOC
608-442-6761 option 1
noc@wiscnet.net

INVESTIGATING 25 days ago - at 02/07/2025 08:00AM

Hello,

We are seeing the Wiscnet Equipment at your location as unreachable, indicating a potential service issue. Please verify power and equipment on site and report back to us for further investigation if issue persists.

If you have any questions, please do not hesitate to contact the WiscNet NOC.
608-442-6761 option 1
noc@wiscnet.net

INVESTIGATING 25 days ago - at 02/07/2025 06:16AM

We are seeing the Wiscnet Equipment at your location as unreachable, indicating a potential service issue. Please verify that all power and equipment onsite is functioning, or let us know if this is due to any maintenance work on your end.

Please feel free to contact our NOC if you have any questions.

INVESTIGATING 25 days ago - at 02/07/2025 04:42AM

We are seeing the Wiscnet Equipment at your location as unreachable, indicating a potential service issue. Please verify that all power and equipment onsite is functioning, or let us know if this is due to any maintenance work on your end.

Please feel free to contact our NOC if you have any questions.

INVESTIGATING 26 days ago - at 02/07/2025 03:16AM

We are seeing the Wiscnet Equipment at your location as unreachable, indicating a potential service issue. Please verify that all power and equipment onsite is functioning, or let us know if this is due to any maintenance work on your end.

Please feel free to contact our NOC if you have any questions.

INVESTIGATING 26 days ago - at 02/07/2025 01:53AM

We are seeing the Wiscnet Equipment at your location as unreachable, indicating a potential service issue. Please verify that all power and equipment onsite is functioning, or let us know if this is due to any maintenance work on your end.

Please feel free to contact our NOC if you have any questions.

608-442-6761, option 1

noc_incidents@wiscnet.net

INVESTIGATING 26 days ago - at 02/07/2025 12:41AM

We are seeing the Wiscnet Equipment at your location as unreachable, indicating a potential service issue. Please verify that all power and equipment onsite is functioning, or let us know if this is due to any maintenance work on your end.

Please feel free to contact our NOC if you have any questions.

608-442-6761, option 1

noc_incidents@wiscnet.net

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