Outage in WiscNet

INC0626176 - 4 Districts Affected - Possible circuit outage - 6 Alerts: 3 Devices Affected - ICMP-ping

Resolved Major
July 13, 2025 - Started 17 days ago - Lasted 1 day
Official incident page

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Outage Details

Hello, The NOC observed multiple member sites unreachable: Shullsburg - Cuba City - Benton - Southwestern Wisconsin We confirmed that no maintenance was scheduled, and all associated devices were unreachable.The provider has been engaged for investigation and is aware of the outage. They are in their initial investigation phase and do not have any updates at this time. We will continue to follow up with them if no update has been received. Thank you, WiscNet NOC 608-442-6761, option 1
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 07/15/2025 03:00AM

Greetings. Wiscnet NOC is now seeing services restored to all members. Please let us know if your services remain impacted, and we can investigate further. We will be resolving this ticket to monitor for 24 hours. Thank you.

MONITORING 17 days ago - at 07/14/2025 02:48AM

Greetings. Wiscnet NOC is now seeing services restored to all members. Please let us know if your services remain impacted, and we can investigate further. We will be resolving this ticket to monitor for 24 hours. Thank you.

INVESTIGATING 17 days ago - at 07/14/2025 02:02AM

We are still seeing all locations down and we are currently pending additional investigation from our partner. We will continue to follow up and provide additional details once available.

Thank you,

INVESTIGATING 17 days ago - at 07/14/2025 12:37AM

We are still seeing all locations down and we are currently pending additional investigation from our partner. We will continue to follow up and provide additional details once available.

Thank you,
WiscNet NOC
608-442-6761, option 1

INVESTIGATING 17 days ago - at 07/13/2025 11:10PM

We are still seeing all locations down and we are currently pending additional investigation from our partner. We will continue to follow up and provide additional details once available.

Thank you,
WiscNet NOC
608-442-6761, option 1

INVESTIGATING 17 days ago - at 07/13/2025 10:00PM

Hello,

The NOC observed multiple member sites unreachable:
Shullsburg - Cuba City - Benton - Southwestern Wisconsin

We confirmed that no maintenance was scheduled, and all associated devices were unreachable.The provider has been engaged for investigation and is aware of the outage. They are in their initial investigation phase and do not have any updates at this time. We will continue to follow up with them if no update has been received.

Thank you,
WiscNet NOC
608-442-6761, option 1

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