INC0637361 - Whitefish Bay School District - Outage

Greetings,

Alarms have cleared in monitoring. As there are no further issues the NOC will resolve and hold 24 hours for monitoring.

Greetings,

Alarms have cleared in monitoring. As there are no further issues the NOC will resolve and hold 24 hours for monitoring.

Greetings,

Please be advised that our provider has scheduled a dispatch for tomorrow, August 4th, between 9:00 - 10:00 AM for further troubleshooting. Please ensure that the technician will have access to the site prior to arrival.

Greetings,

Please be advised that our provider has scheduled a dispatch for tomorrow, August 4th, at 8 AM for further troubleshooting. Please ensure that the technician will have access to the site prior to arrival.

Greetings,

Please be advised that our provider has scheduled a dispatch for tomorrow, August 4th, at 8 AM for further troubleshooting. Please ensure that the technician will have access to the site prior to arrival.

Greetings,

Please be advised that our provider has scheduled a dispatch for tomorrow, August 4th, at 8 AM for further troubleshooting. Please ensure that the technician will have access to the site prior to arrival.

Greetings,

Please be advised that our provider have scheduled a dispatch for tomorrow, August 4th, at 8 AM for further troubleshooting. Please ensure that the technician will have access to the site prior to arrival.

Greetings,

Please be advised that our provider have scheduled a dispatch for tomorrow, August 4th, at 8 AM for further troubleshooting. Please ensure that the technician will have access to the site prior to arrival.

Greetings,

Please be advised that we have received your verification of power and equipment. We will continue our investigation and provide further updates.

We have been advised that power came back at 16:30 CT. Per our conversation on the phone, we will hold for verification of customer gear at the site, please confirm and if necessary power cycle the equipment that connects to your service.

We have been advised that power came back at 16:30 CT. Per our conversation on the phone, we will hold for verification of customer gear at the site, please confirm and if necessary power cycle the equipment that connects to your service.

We have been advised that power came back at 16:30 CT. Per our conversation on the phone, we will hold for verification of customer gear at the site, please confirm and if necessary power cycle the equipment that connects to your service.

We have been advised that power came back at 16:30 CT. Per our conversation on the phone, we will hold for verification of customer gear at the site, please confirm and if necessary power cycle the equipment that connects to your service.

We have been advised that power came back at 16:30 CT. Per our conversation on the phone, we will hold for verification of customer gear at the site, please confirm and if necessary power cycle the equipment that connects to your service.

Greetings,

The NOC observed the connection went down to the network equipment at Whitefish Bay School District. Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you,

Greetings,

The NOC observed the connection went down to the network equipment at Whitefish Bay School District. Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you,

Greetings,

The NOC observed the connection went down to the network equipment at Whitefish Bay School District.

Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you,
Wiscnet NOC

Greetings,

The NOC observed the connection went down to the network equipment at Whitefish Bay School District.

Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you,
Wiscnet NOC

Greetings,

The NOC observed the connection went down to the network equipment at Whitefish Bay School District.

Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you,
Wiscnet NOC

Greetings,

The NOC observed the connection went down to the network equipment at Whitefish Bay School District. Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you,

The network equipment is offline for Whitefish Bay School District. Please verify power to the equipment and advise of any known outages or maintenance events that may be causing this incident. Thank you.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net

Greetings,

The NOC observed the connection went down to the network equipment at Whitefish Bay School District. Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you,

Greetings,

The NOC observed the connection went down to the network equipment at Whitefish Bay School District. Please verify power and equipment on site and reply to the NOC regarding what was found.

Thank you,