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Outage in Wise (TransferWise)

Issues when signing in to Wise

Resolved Minor
January 07, 2025 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently experiencing a technical issue. As a result, some users are not be able to access their Wise account when logging in or registering via our website or mobile app. Additionally, users are not be able to their change phone number or reset their password at this time. Our team is already working on a solution.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/07/2025 01:50PM

All Issues Resolved - We have resolved all ongoing issues affecting Wise services.

Email Processing Notice - Emails are now being processed; however, they may not be sent immediately.

Thank you for your patience and understanding.

IDENTIFIED over 1 year ago - at 01/07/2025 12:25PM

Login & Sign-Up Restored
We have fully resolved the login and sign-up issues on Wise.

Email Delays Ongoing
Some users may experience delays in receiving emails for password or phone number changes and transfer updates. Our team is actively working to fix these delays. Thank you for your patience.

This issue also impacts those using Wise via Wise Platform partners.

IDENTIFIED over 1 year ago - at 01/07/2025 11:38AM

We're currently experiencing a technical issue. As a result, some users are not be able to access their Wise account when logging in or registering via our website or mobile app. Additionally, users are not be able to their change phone number or reset their password at this time.

Our team is already working on a solution.

Latest Wise (TransferWise) outages

Service Disruption - 5 days ago
Transfers are delayed - 13 days ago
Delay with Euro payments - 15 days ago

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