Wise experienced a 4.4-hour service incident that prevented customers from viewing card transactions, accessing or updating spending limits, and using card controls through both the app and website. The issue also affected Wise Platform partners. The incident was identified and resolved with a fix implementation.
This incident has been resolved now.
The issue has been identified and a fix is being implemented.
We're aware of an issue that's affecting customers. As a result, some customers may not be able to see their card transactions in the app, see or update their spending limits and access their card controls in the app or the website. This also affects Wise Platform partners.
Our team is already working on a solution. We apologise for any inconvenience.
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