Wise experienced a 2.1-hour incident affecting instant payments, causing delays when customers added money to their accounts or moved money between balances within their Wise account. The issue also impacted Wise Platform partners. The team implemented a fix and monitored the results before fully resolving the incident.
This incident has been resolved.
Our team has implemented a fix and are monitoring the results. During that time, some customers may still experience delays when adding money to their Wise accounts or when they move money between balances in their Wise account. We appreciate your patience while our team works to resolve this.
We're aware of an issue that's affecting customers. As a result, some customers are experiencing delays when adding money to their Wise accounts or when they move money between balances in their Wise account. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.
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