Outage in Wisely
Amazon Web Services incident
Resolved MinorIncident Report
Olo Engage Engineers have identified the issue causing the interruption in service for some users. We are working to resolve as soon as possible. We will continue to provide frequent updates until service is fully restored.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 10/21/2025 04:33PM
This incident has been resolved.
MONITORING
3 days ago - at 10/20/2025 07:47PM
We are beginning to see error rates recover. We are actively monitoring and will provide updates as the situation progresses.
IDENTIFIED
3 days ago - at 10/20/2025 03:55PM
Olo Engage Engineers have identified the issue causing the interruption in service for some users. We are working to resolve as soon as possible. We will continue to provide frequent updates until service is fully restored.
Latest Wisely outages
Host Table Status Update Issues - about 1 month ago
Degraded service processing order data within Engage - 2 months ago
Syncing issues with Host iPad App - 4 months ago
Issues sending SMS messages with Host app - 8 months ago
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