Outage in Wisely

Amazon Web Services incident

Resolved Minor
October 20, 2025 - Started 3 days ago - Lasted 1 day
Official incident page

Incident Report

Olo Engage Engineers have identified the issue causing the interruption in service for some users. We are working to resolve as soon as possible. We will continue to provide frequent updates until service is fully restored.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/21/2025 04:33PM

This incident has been resolved.

MONITORING 3 days ago - at 10/20/2025 07:47PM

We are beginning to see error rates recover. We are actively monitoring and will provide updates as the situation progresses.

IDENTIFIED 3 days ago - at 10/20/2025 03:55PM

Olo Engage Engineers have identified the issue causing the interruption in service for some users. We are working to resolve as soon as possible. We will continue to provide frequent updates until service is fully restored.

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