Check if Wisely is down, official outages, user-reported issues, and outages map.
Wisely is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Wisely status data.
IsDown has tracked 47 incidents since started monitoring Wisely status in March 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Sep 11, 2025
02:19 PM EDT
|
Minor
We are currently investigating an issue which may lead to inaccurate table status updates in the ...
|
about 1 hour |
Aug 21, 2025
04:24 PM EDT
|
Minor
We are currently investigating degraded service processing order data within Engage. Table status...
|
about 21 hours |
Jun 14, 2025
06:34 PM EDT
|
Minor
We are currently investigating syncing issues with our Host iPad App. This is currently impacting...
|
about 19 hours |
Mar 10, 2025
12:07 PM EDT
|
Major
Olo | Engage is currently experiencing an intermittent interruption in service and some users are...
|
about 1 hour |
Feb 28, 2025
05:04 PM EST
|
Minor
We are still investigating issues with sending SMS text messages from Host.
|
about 2 hours |
Feb 28, 2025
04:14 PM EST
|
Minor
We are currently investigating an issue where SMS text messages are not being sent in a timely ma...
|
about 1 hour |
Nov 18, 2024
04:11 PM EST
|
Minor
Our Guest Data Platform and CRM latency and performance are degraded. Automations may be delayed,...
|
about 3 hours |
Aug 19, 2024
10:39 PM EDT
|
Major
We are currently investigating errors reported with our Engage Dashboard and Host applications.
...
|
about 14 hours |
Aug 15, 2024
12:43 PM EDT
|
Minor
We are currently investigating a reported issue with our downstream email provider, resulting in ...
|
about 3 hours |
Jul 16, 2024
07:33 AM EDT
|
Not Confirmed by Wisely
Possible Outage Indicated by User Reports
|
31 minutes |
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Heather - Tap the wisely app and it just spin and spins . Nothing ever comes up. I restarted my phone still nothing. Been that way all day!.
Brian - I cant login to my wisley.
Robert - Can not log into my Wisely app....
nathan - Wisely website not loading. Wisely app not working.
Kevin - I cannot log into the app or site. .
Jim - It does not allow user log in for account access..
D - it wont let me get past the login screen.
Dia - Upon opening the app, it won't take me to my log-in. It just keeps loading..
Marvia - I can't get it to open. It just continues to spin. .
Stephen - Wisely won't let me sign in..
Ken - Every time I try to log in it says 'There's been a problem. Sorry for the inconvenience, but please try again later.'.
Tameka - Finger login not working .
Markila - Says access denied error 15 I can not login or anything .
Anna - My check was supposed to hit this morning as well as some coworkers and it always hits at same time manager said it the app so people got there’s some didn’t .
David - Wisely cash machines not working in 7-11’s or WaWa convenience stores. Can’t use my card online and can not get cash no matter that I ask for $50.00 and have $600.00 on my Wisely pay card. .
Kate - Wont let me activate an account .
Samantha - I keep trying to log in, but it only shows a continuous loading screen. This goes for both the app and the online website..
Lexie - It is not letting me log in.
David - I have money on my card yet it continuely gets declined.
Terrell - Looks like these clowns are down nation wide. How in the hell does a damn pay card company have an issue where you can't have any access to your own money??? What a damn joke!!! .
J - Won’t let me login into my account and received 3 emails email reset codes that I never requested. .
Ella - I can't access it. I got an email from wisely about a verification code that I didn't request, I can't log in, and the website is blocking me out. The security provider for that website is under construction. I just need to get into wisely and see who tried to access what..
Richard - My company sent payroll early but instead of getting my direct deposit like normal still nothing. My kids and I are hungry.
Clayvon - I can’t get in contact with customer service .
Component | Status |
---|---|
Wisely Dashboard (Web) | OK |
Wisely Host iPad App (iOS) | OK |
Wisely API | OK |
Google Partner API | OK |
SMS Partner (Twilio) | OK |
Wisely Support Email | OK |
Wisely Data Science | OK |
Wisely Billing | OK |
Wisely Tableau Database | OK |
Restaurant management platform that integrates reservations, guest data, and marketing analytics through various tools including a web dashboard, iPad app, and API services.
Monitoring Wisely since March 2023
Tracking 9 Wisely services and regions
6 incidents in 2025
Wisely isn't down. You can check Wisely status and incident details on the top of the page. IsDown continuously monitors Wisely official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Wisely is currently operational. You can check Wisely status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Wisely being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Wisely official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Wisely last outage was on September 11, 2025 with the title "Host Table Status Update Issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Wisely and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Wisely is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Wisely's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Wisely with maximum flexibility
IsDown monitors Wisely for major outages. A major outage is when Wisely experiences a critical issue that severely affects one or more services/regions. When Wisely marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Wisely status page for minor outages. A minor outage is when Wisely experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Wisely status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Wisely publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Wisely and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Wisely and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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