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Outage in WithSecure

Elements Agent and Countercept experiencing delay to sync and execute remote operations.

Resolved Minor
December 11, 2025 - Started 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are experiencing intermittent delays in WithSecure Elements Endpoints and Countercept for Europe region, which may cause delays in remote operations such as network isolation. We are in the process of investigating the root cause and are working diligently to resolve the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 12/11/2025 12:30PM

The issue has been resolved. We no longer experience delays. No operations/data was lost.

IDENTIFIED 2 months ago - at 12/11/2025 08:49AM

We are experiencing intermittent delays in WithSecure Elements Endpoints and Countercept for Europe region, which may cause delays in remote operations such as network isolation.

We are in the process of investigating the root cause and are working diligently to resolve the issue.

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