Wiz Outage History

Wiz experienced intermittent login failures specifically affecting the prod-eu24 environment, impacting both authentication services and portal access for users in that region. The incident lasted 1.2 hours before being resolved with an implemented fix. The issue was identified and remediated in a staged approach, with monitoring confirming the resolution.

The GitHub streaming integration in Wiz Defend stopped sending events, preventing the service from receiving GitHub-related security data. The issue affected the Wiz Defend component for approximately 19.3 hours. A fix was implemented and monitored before the incident was fully resolved.

Wiz experienced intermittent performance issues affecting the EU4 region's Portal component for 28 minutes. The incident was resolved after investigation and monitoring confirmed normal service operations were restored.

Wiz incorrectly classified vulnerability findings for four specific CVEs (CVE-2026-4800, CVE-2026-33937, CVE-2026-33938, and CVE-2026-33940), causing some customers to see critical issues created from these misclassified findings in the Portal. The issue was resolved after 27.6 hours by implementing a fix and completing subsequent scans to correct the affected finding classifications.

Wiz experienced an issue causing false positive alerts on five specific controls (wc-id-3088 through wc-id-3092) related to leaked cloud keys, affecting the Portal component. The false positives did not require customer investigation and could be safely ignored. The issue was identified and fixed within approximately 58 hours, with monitoring confirming the resolution.

Wiz experienced intermittent login issues affecting single sign-on flows, where users encountered repeated redirects or delays when attempting to sign in. The authentication component was impacted for 6.6 hours. The issue was resolved after implementing a fix and monitoring the results.

Wiz experienced delays in IAM event processing in the prod-us54 data center, causing delays in newly created or updated events for customers in that region. The incident affected the Portal and Ingestion components for 5.2 hours. A fix was implemented and the incident was resolved after monitoring confirmed the solution was effective.

Users in the US72 region experienced delays in vulnerability finding updates and deletions within the Wiz graph, affecting both the Portal and Ingestion components. The incident lasted 26.7 hours before being resolved. A fix was implemented and monitored before the issue was fully resolved.

Wiz experienced an email delivery issue affecting their Portal component due to temporary restrictions on their email service provider account. Verification emails were not being delivered to users during the incident. The issue was resolved after 38 minutes of investigation.

AWS service disruptions in the me-central-1 region caused a 53.7-hour outage affecting Wiz's core components including Authentication, Portal, Ingestion, Wiz Defend, Sensor, Wiz CLI, and Wiz Code in the prod-me1 datacenter. Wiz's team worked internally with impacted users to minimize disruption while monitoring AWS status updates. The incident was resolved once AWS restored their affected services in the region.