Outage in Workato
Platform Service Disruption
Resolved MinorIncident Report
Summary AI Generated
Workato experienced a 12.1-hour service disruption starting May 8, 2026 at 1:59 AM UTC, caused by an incident with their AWS cloud infrastructure provider. Customers encountered 500 errors when calling API Platform endpoints, recipe job failures, and unresponsive Workbot services for Slack and Teams. The issue was resolved after monitoring and working through the underlying AWS infrastructure problems.
Starting May 8, 2026 at 1:59 AM UTC, customers may have encountered 500 errors when calling API Platform endpoints, recipe job failures, and Workbot for Slack/Teams being unresponsive. This is related to an ongoing incident with our underlying cloud infrastructure provider, AWS. We are actively monitoring the situation and will provide further updates shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 05/08/2026 07:13PM
After further monitoring, this issue is now considered resolved. Customers should no longer see 500 errors when calling API Platform endpoints, recipe job failures, and Workbot for Slack/Teams being unresponsive. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
MONITORING
about 19 hours ago - at 05/08/2026 10:23AM
We are continuing to monitor for any further issues.
MONITORING
about 22 hours ago - at 05/08/2026 07:52AM
We are continuing to monitor for any further issues.
MONITORING
about 23 hours ago - at 05/08/2026 07:14AM
Starting May 8, 2026 at 1:59 AM UTC, customers may have encountered 500 errors when calling API Platform endpoints, recipe job failures, and Workbot for Slack/Teams being unresponsive. This is related to an ongoing incident with our underlying cloud infrastructure provider, AWS. We are actively monitoring the situation and will provide further updates shortly.
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