Outage in Workato
QuickBooks Online Connector Errors
Resolved MinorIncident Report
Summary AI Generated
Workato's QuickBooks Online connector experienced errors and trigger delays over approximately 6 hours due to API degradation on the QuickBooks Online side. Users encountered failures in QuickBooks Online actions and delayed job creation in affected recipes. The incident was resolved once the external provider deployed a fix and connector error rates returned to normal.
We are currently investigating issues related to Workato's QuickBooks Online connector. Customers may observe errors in QuickBooks Online actions, while triggers may experience delays in job creation. We will share additional information as soon as it is available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 09/02/2026 04:15AM
This incident has been resolved.
MONITORING
about 16 hours ago - at 09/02/2026 01:40AM
Recipes using the QuickBooks Online connector continue to encounter errors. This continues to track the external service provider's ongoing API degradation, and the provider has reported that a fix is in deployment on their side.
We will keep this incident open and continue monitoring until connector error rates return to normal levels.
MONITORING
about 19 hours ago - at 09/01/2026 10:58PM
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
IDENTIFIED
about 20 hours ago - at 09/01/2026 10:11PM
We have identified the underlying cause of the issue and are actively working on remediation. Workato's QuickBooks Online connector is experiencing issues owing to the external service provider's API degradation.
INVESTIGATING
about 20 hours ago - at 09/01/2026 10:05PM
We are currently investigating issues related to Workato's QuickBooks Online connector. Customers may observe errors in QuickBooks Online actions, while triggers may experience delays in job creation. We will share additional information as soon as it is available.
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