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Outage in Workato

Deployments and RLCM Performance Degradation

Resolved Minor
September 16, 2026 - Started 1 day ago - Lasted about 9 hours
Official incident page

Incident Report

Summary AI Generated

Workato experienced a 9.2-hour performance degradation affecting Deployments and Recipe Lifecycle Management (RLCM), during which customers encountered errors that prevented them from completing deployments. The root cause was identified and a fix was deployed, after which the platform was monitored to confirm normal operation. The incident was fully resolved with deployments returning to normal functionality.

We are investigating an issue impacting Deployments and Recipe Lifecycle Management (RLCM). Customers may encounter errors preventing them from completing a deployment. We will share additional information as soon as it is available.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/17/2026 06:59AM

After further monitoring, this issue is now considered resolved, and customers should no longer encounter errors when completing deployments. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

MONITORING 1 day ago - at 09/17/2026 06:09AM

We have deployed a fix and are seeing improvement. We are continuing to monitor the platform to confirm deployments are completing normally. We will share additional information as soon as it is available.

IDENTIFIED 1 day ago - at 09/17/2026 12:21AM

We are continuing to investigate a fix for this issue and will share additional information as soon as it is available.

IDENTIFIED 1 day ago - at 09/16/2026 10:52PM

We have identified the underlying cause of the issue and are actively working on remediation. We will share further updates soon.

INVESTIGATING 1 day ago - at 09/16/2026 09:50PM

We are investigating an issue impacting Deployments and Recipe Lifecycle Management (RLCM). Customers may encounter errors preventing them from completing a deployment. We will share additional information as soon as it is available.

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