Outage in Workato
Salesforce Connector Performance Degradation
Resolved MinorIncident Report
Summary AI Generated
Workato's Salesforce connector experienced a ~8-hour degradation due to a Salesforce platform disruption affecting multiple instances across all regions. Users encountered 503 errors, recipe job failures, and delays in Salesforce-triggered jobs. Salesforce completed recovery of their platform, restoring full connector functionality including actions and triggers.
We have identified an issue affecting Workato's Salesforce connector. Customers may observe errors (such as "503 Service Unavailable") in Salesforce actions, recipe job failures, and delays in Salesforce-triggered jobs. This is caused by an ongoing Salesforce service disruption affecting multiple instances across all regions. We are actively monitoring Salesforce's recovery and our platform's error rates. We will share additional information as soon as it is available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 hour ago - at 09/16/2026 05:20PM
Salesforce has completed recovery of its platform and the Salesforce connector, including actions and triggers, should no longer experience any errors. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.
MONITORING
about 7 hours ago - at 09/16/2026 11:15AM
We are continuing to monitor Salesforce's recovery and our platform's error rates. We will share additional information as soon as it is available.
IDENTIFIED
about 9 hours ago - at 09/16/2026 09:28AM
We have identified an issue affecting Workato's Salesforce connector. Customers may observe errors (such as "503 Service Unavailable") in Salesforce actions, recipe job failures, and delays in Salesforce-triggered jobs. This is caused by an ongoing Salesforce service disruption affecting multiple instances across all regions. We are actively monitoring Salesforce's recovery and our platform's error rates. We will share additional information as soon as it is available.
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