Outage in Workiva

US Production, EU Production and Demo Wdesk Environments Offline

Resolved Minor
April 06, 2022 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating reports that US Production, EU Production and Demo Wdesk Environments are offline. We will provide an update as soon as possible.
Components affected
Workiva US Platform Workiva EU Platform Workiva iOS Workiva Wdata Workiva Certification Workiva Section 16 Workiva Tasking Workiva API Infrastructure Workiva Documents Workiva Login Workiva Audit Forms (Audit) Workiva Android Workiva Filing Workiva Dashboards Workiva Wdesk Home and Files Workiva Data Workiva Linking / Health Workiva Organizations, Workspaces, and User Management Workiva Testing (SOX) Workiva Spreadsheets Workiva XBRL Workiva Presentations Workiva PBC Requests Workiva Save As, Export, Import, and/or EDGAR Workiva Reports
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 04/06/2022 02:44AM

Reports confirm that the Workiva platform is recovering. Some users may continue to experience degraded performance. We will continue to monitor closely and provide updates as they become available.

*This issue impacted users on app.wdesk and eu.wdesk.

IDENTIFIED over 2 years ago - at 04/06/2022 01:53AM

We are continuing to work on a fix for this issue. We will provide an update as soon as possible.

*This issue is impacting users on app.wdesk and eu.wdesk.

IDENTIFIED over 2 years ago - at 04/06/2022 12:34AM

Our team is working on recovery efforts, and we will provide updates as soon as possible.

*This issue is impacting users on app.wdesk and eu.wdesk.

INVESTIGATING over 2 years ago - at 04/06/2022 12:28AM

We are currently investigating reports that US Production, EU Production and Demo Wdesk Environments are offline. We will provide an update as soon as possible.

Latest Workiva outages

EU Production: Users are unable to load comments within the Workiva Platform - 3 months ago
Customer experiencing error in loading Test Forms on US Production - app.wdesk - 5 months ago
Intermittent issues with customers performing actions in Workiva Production - US - 5 months ago
502 Bad Gateway Errors - 6 months ago
XBRL generation degraded - 7 months ago

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