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Outage in Workiva

Interrupted Access to the Workiva Platform: app.wdesk

Resolved Minor
September 23, 2022 - Started over 3 years ago - Lasted 5 days
Official incident page

Incident Report

We are currently investigating reports that some users are unable to access the Workiva Platform. We will provide an update as soon as possible. *This issue is impacting users on app.wdesk.
Components affected
Workiva US Platform Workiva Login

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 09/23/2022 04:00PM

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.

*This issue impacted users on app.wdesk.

IDENTIFIED over 3 years ago - at 09/23/2022 08:49AM

Our team continues to work towards a resolution. We have identified that this is impacting a limited number of users and potentially involves a third party application. If you are impacted, please contact the Workiva Support Team at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers for additional information. We will provide another update once more information becomes available.

*This issue is impacting users on app.wdesk.

INVESTIGATING over 3 years ago - at 09/22/2022 10:56PM

Our team continues to work towards a resolution. We will provide another update once more information becomes available.

*This issue is impacting users on app.wdesk.

INVESTIGATING over 3 years ago - at 09/22/2022 10:10PM

We are currently investigating reports that some users are unable to access the Workiva Platform. We will provide an update as soon as possible.

*This issue is impacting users on app.wdesk.

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