Outage in Workiva

Customer experience in Spreadsheets degraded - eu.wdesk

Resolved Minor
October 21, 2022 - Started about 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating reports that some users are having difficulty updating spreadsheet cells, in a small selection of documents. We will provide an update as soon as possible. *This issue is impacting users on eu.wdesk.
Components affected
Workiva EU Platform Workiva Spreadsheets

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 10/21/2022 01:28PM

Mitigating steps have been taken. We are beginning to observe improvement of the issue. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.

*This issue impacted users on eu.wdesk

INVESTIGATING about 3 years ago - at 10/21/2022 12:51PM

Our team continues to work towards a resolution. We will provide another update once more information becomes available.

*This issue is impacting users on eu.wdesk

INVESTIGATING about 3 years ago - at 10/21/2022 11:45AM

We are currently investigating reports that some users are having difficulty updating spreadsheet cells, in a small selection of documents. We will provide an update as soon as possible.

*This issue is impacting users on eu.wdesk.

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