Outage in Workiva

Intergrated Risk Database Latency - app.wdesk

Resolved Minor
November 03, 2022 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating reports that some users are experiencing the Integrated Risk Database is slow and/or failing to load. We will provide an update as soon as possible.
Components affected
Workiva Dashboards Workiva Reports Workiva US Platform Workiva Data Workiva PBC Requests Workiva Audit Forms (Audit) Workiva Testing (SOX)
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/03/2022 07:38PM

Reports show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.

MONITORING almost 3 years ago - at 11/03/2022 07:14PM

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, please contact Workiva Support at support@workiva.com, 1-800-706-6526, or one of our international toll-free numbers.

INVESTIGATING almost 3 years ago - at 11/03/2022 06:52PM

Our team continues to work towards a resolution. We will provide another update once more information becomes available.

INVESTIGATING almost 3 years ago - at 11/03/2022 06:04PM

We are currently investigating reports that some users are experiencing the Integrated Risk Database is slow and/or failing to load. We will provide an update as soon as possible.

Latest Workiva outages

Issue loading GRC - 16 days ago
Wdata is degraded on US Production environment - 22 days ago
Production/Sandbox application slowness - about 2 months ago
Degraded Performance - US Production - 3 months ago
Users unable to access the platform - app.wdesk.com - 6 months ago

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