Outage in Workiva

Documents Not Loading in Production EU Environment

Resolved Major
January 16, 2025 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently observing problems with customers loading documents in the EU Production environment.

Need to monitor Workiva outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 01/16/2025 05:12PM

Between 8:04 AM CT to 9:26 AM CST, we experienced we experienced a degradation with an internal platform component that resulted in delayed document loads. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

MONITORING 11 months ago - at 01/16/2025 03:30PM

Mitigating steps have been taken. We will continue to monitor the situation closely and provide updates as soon as possible.

INVESTIGATING 11 months ago - at 01/16/2025 02:52PM

We're currently observing problems with customers loading documents in the EU Production environment.

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook