The Wdata web interface was unavailable for approximately 2 hours, affecting users on the EU and APAC Workiva platforms. Mitigation steps were applied roughly one hour into the incident, after which users were confirmed to no longer be experiencing issues. The incident was fully resolved and closed shortly after.
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Workiva monitoring show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.
Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
We are currently investigating reports that users are experiencing issues with the Wdata Web interface. We will provide an update as soon as possible.
*This issue is impacting users on eu.wdesk | apac.wdesk.
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