Outage in Workiva
US Carbon Experience unavailable
Resolved MajorIncident Report
Summary AI Generated
Workiva's Carbon service experienced a major outage that made it unavailable for users on app.wdesk for 21 hours. The incident was resolved through monitoring and investigation, with service restored and confirmed working normally. Users were advised to contact support if they continued experiencing any issues after the resolution.
We are currently investigating reports that some users are experiencing issues with Carbon. We will provide an update as soon as possible.
*This issue is impacting users on app.wdesk.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/09/2026 07:34AM
Workiva monitors show that the incident is now resolved. However, if you continue to experience any issues, please contact Workiva Support, 1-800-706-6526, or one of our international toll-free numbers.
MONITORING
about 1 month ago - at 06/08/2026 11:08AM
Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.
INVESTIGATING
about 1 month ago - at 06/08/2026 10:36AM
We are currently investigating reports that some users are experiencing issues with Carbon. We will provide an update as soon as possible.
*This issue is impacting users on app.wdesk.
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